Now Hiring - Sales Lead Consumer Warranty Segment in Park Ridge, IL

PCMI offers the most comprehensive package of integrated software solutions for Extended Warranty management and F&I administration. Our modular platform, Policy Claim and Reporting Solutions (PCRS), supports and automates the full lifecycle of all aftermarket products. As a cloud-based application, administrators, insurers, agents, and dealers obtain cost benefits in real-time through PCRS.

PCMI’s advanced knowledge of the extended warranty and service contract industry allows us to provide the fastest and most flexible environment for an administrator to launch new products.

Our mission is simple – to be Your Technology Partner. With a development team of over 55 individuals in our U.S., Europe, and Asia offices, our global presence allows continuous around-the-clock innovation to service our clients.

You can find more information about us at [please apply online] Description:

Under the direction of the President, PCMI is looking for a passionate sales leader for our Consumer Warranty team based in Park Ridge, Illinois. This position will be tasked with building the Consumer Warranty team to complement our existing automotive warranty team. The ideal candidate will have at least 10 years of experience and the ability to function as a sales leader with the mindset of a general manager.

The duties of the role are as follows:

Sales Process

• Know, understand, and be able to execute all steps of the consumer warranty sales process as it pertains to PCMI and the PCRS system, including but not limited to:

Product Knowledge - learning the PCMI software product at a fast pace

Prospecting – identify potential customers from researched leads, cold calls, web leads, assigned leads, and industry contacts

The Approach – Contacting and building a relationship with the prospect

The Needs Assessment – plan sales pitches and develop proposals that speak to the client’s needs, concerns, and objectives

The Presentation – set up meetings and demonstrations between client decision makers and company’s executives, perform sales presentations and demonstrations

The Close – participate in pricing the solution

Follow-Up – reach out to client to answer any questions, concerns, etc.

Map of Industry

• Determine possible customers and types of customers they would be
• Document potential sales and maintain updated pipeline
• Identify decision makers within the potential client organization
• Are there any other markets we can target and penetrate?
• Determine what systems potential customers are currently using
• Contact appropriate personnel
• Communicate via cold calling, email, LinkedIn messaging, etc.
• Perform extensive research
• Research the competition
• Learn what our competition is doing differently and what their main points are in selling their products
• Compile a list of who their customers are
• Focus on Stone Eagle because we know their customers are unhappy and we should be converting

Experience:

• 10+ Years of Experience in Consumer Warranty sales
• Bachelor’s degree or equivalent work experience

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• customer relationship management: 1 year (Required)
• software company: 1 year (Preferred)
• Microsoft SQL Server: 1 year (Required)

Work Location: One location